Contact Us

The specific contact details below let you quickly make contact with the right part of our team.


If you want to make a formal complaint, we operate a Comprehensive Complaints Procedure.

  Travel Insurance Car Hire Excess Insurance 

 

Emergency

If you are abroad in need of emergency help:
Medicare Travel Insurance - contact your Private Medical Insurer
All other Travel Insurance products - call AIG on +44 (0) 1273 456 683
 

Claims

If you need to make a claim, please refer to your policy document for claims procedures. 


AIG Claims Service,

OSG Travel Claims,

Merrion Hall, Strand Road, Dublin 4, D04K744

Phone: (01) 261 1540
E-mail: travel@osg.ie

If you are at all uncertain how to claim, please give us a call on 01 261 1508 from (09:00 to 19:00 weekdays)

 

If you need to make a claim, please refer to your policy document for claims procedures. 

AIG Claims Service,

AIG Europe S.A.,

31 North Wall Quay, I.F.S.C, Dublin 1, D01R8H7

Phone: (01) 208 1400
E-mail: claims.ie@aig.ie

If you are at all uncertain how to claim, please give us a call on 01 261 1508 from (09:00 to 19:00 weekdays)

 

 

Customer Service

By E-mail

layahealthcare.travelinsurance@osg.ie

By Phone
(from 09:00 to 19:00 on weekdays)
01 261 1508

 

By Writing
Customer Services,
AIG Europe S.A.,
30 North Wall Quay,
I.F.S.C.,
Dublin 1, D01R8H7

By E-mail

layahealthcare.carhireexcessinsurance@aig.com

By Phone
(from 09:00 to 17:00 on weekdays)
01 208 4947


By Writing
Customer Services,
AIG Europe S.A.,
31 North Wall Quay,
I.F.S.C.,
Dublin 1, D01 R8H7.

Feedback  If you feel we have done something well or that we could do better, we welcome your feedback.  


You can always call our Customer Service team who will help you direct your enquiry.