Contact Us

The specific contact details below let you quickly make contact with the right part of our team.


If you are abroad in need of emergency help:
Medicare Travel Insurance - contact your Private Medical Insurer
All other Travel Insurance products - call AIG on +44 (0) 1273 456 683

If you need to make a claim, please refer to your policy document for claims procedures. 

AIG Claims Service
OSG Travel Claims
Merrion Hall, Strand Road, Dublin 4
Phone: (01) 261 1540

If you are at all uncertain how to claim, please give us a call on 01 261 1508 from (09:00 to 19:00 weekdays)
Customer Service


By E-mail

By Phone
(from 09:00 to 19:00 on weekdays)
01 261 1508

By Writing
Customer Services,
AIG Europe S.A.,
30 North Wall Quay,
Dublin 1.

Feedback  If you feel we have done something well or that we could do better, we welcome your feedback.

If you want to make a formal complaint, we operate a Comprehensive Complaints Procedure.

You can always call our Customer Service team who will help you direct your enquiry.