Looking after you always,
home or abroad

Important Notice

Please be advised that the military conflict between Russia and Ukraine may impact travel insurance coverages and benefits, and AIG’s ability to provide certain travel-related assistance services, for travel to, from or within Ukraine, Belarus or Russia.

Coronavirus (Covid-19) Update

Due to the widespread media reports of Coronavirus (Covid-19), and the World Health Organization (WHO) announcement declaring Covid-19 a pandemic, Covid-19 is a foreseen or known event. If you are purchasing a new policy, certain covers will not apply.

Laya Travel insurance provides cover for the following Covid-19 related events:

a) for trip cancellation (Section A of the policy document attached) if 1) an Insured Person, 2) a person who an Insured Person has booked to travel with 3) a relative or friend living abroad who an Insured Person had planned to stay with or 4) a Business Associate has a confirmed and documented diagnosis of COVID-19* at the time of departure which prevents the Insured Person from travelling.

b) for medical expenses (Section B of the policy document) and cutting your trip short (Section C of the policy document) coverage if an Insured Person has a confirmed and documented diagnosis of COVID-19* whilst on a covered trip to a country that the Department of Foreign Affairs (DFA) has allocated a security status of Normal Precautions or High Degree of Caution to.

Please note that travel to a country that the Department of Foreign Affairs (DFA) has allocated a security status of Avoid Non-Essential Travel or Do Not Travel to is excluded by our policy.

All other Covid-19 related claims are excluded. We encourage our Laya travel members to please refer to their policy wording for full details or get in touch with us on 01 2611508 with any further queries. All claims submitted will be assessed in line with the terms, conditions and exclusions clearly detailed in a member’s policy that is issued to them when they take out travel cover with us.

*Confirmed and documented diagnosis of COVID-19 means a positive PCR or antigen test which has been conducted by a trained clinician. Self-administered antigen tests will not be accepted as a valid confirmation of a positive diagnosis.

At laya healthcare, we strive to look after you always and that includes while you're travelling. Sometimes things don't quite go to plan when we go away and that's why the peace of mind of excellent travel and holiday insurance cover is so important. Whether it's a holiday, a business trip or even a backpacking adventure we have a travel insurance policy to suit your needs.

You should receive your renewal notice at least 30 days ahead of your renewal date. Once you receive this you can renew your policy at any time by clicking on the Renew my Policy link below and following the instructions.

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